Privacy Policy
This Privacy Policy explains how VideoStrangers collects, uses, stores, and protects your personal information when you use our adults-only random video chat service.
VideoStrangers pairs two people in a private one-to-one video or text session. There is no public profile and no public feed. Live sessions are private between the two participants and are not stored or published anywhere.
1. Introduction & Scope
Welcome to VideoStrangers. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy applies to all users of our platform, including our website, mobile web experience, and any related services.
By accessing or using VideoStrangers, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our services.
This policy covers the following:
- What information we collect and how we collect it
- How we use, store, and protect your information
- When and why we may share your information
- Your rights and choices regarding your personal data
- How we handle the privacy of your live sessions
2. Information We Collect
We collect information to operate the matching service, keep it safe, and improve it. The types of information we collect include:
2.1 Information You Provide
- Account & Age Information: Where an account is created, we may collect details such as a display name, email address, and confirmation that you meet the minimum age requirement.
- Communications: Support requests and feedback you send to us, so we can respond and improve the service.
- Reports You Submit: When you report or block another user, we collect the information needed to review the report and act on it.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, unique device identifiers, and mobile network information.
- Usage Data: Features used, session activity such as starting or skipping a match, time spent on the platform, and referring URLs.
- Location Data: Approximate location based on your IP address, used to operate and secure the service.
- Log Data: Server logs that record your IP address, access times, and system activity.
2.3 Information from Third Parties
- Social Login: If you choose to sign in using a third-party service (e.g., Google, Apple), we may receive your name, email address, and profile picture from that service.
- Analytics Providers: We may receive aggregated or anonymized data from analytics partners to help us understand platform usage.
3. How We Use Information
We use the information we collect for the following purposes:
- Provide & Maintain Services: Operate the platform and connect you with another available user in real time.
- Matching: Pair you with another online user and improve how matches are made.
- Communication: Send you service-related notifications, respond to your inquiries, and provide customer support.
- Safety & Security: Detect and prevent fraud, abuse, and violations of our terms, and review reports submitted by users.
- Analytics & Improvement: Analyze usage patterns to improve our services, fix bugs, and develop new features.
- Legal Compliance: Fulfill our legal obligations, enforce our terms, and protect the rights, property, or safety of our users and the public.
4. Your Sessions Are Private
VideoStrangers is not a social network or a content-publishing platform. There is no public profile to build, no public feed, and no way for your activity to be browsed or followed by others. Every match is a private one-to-one session between you and the person you are matched with.
Streamed only between you and the person you are matched with. Not recorded or stored by us, and never shown to anyone else.
Text exchanged during a match is visible only to the two participants and is not published anywhere.
There is no public profile, no follower list, and no public feed on the platform — nothing for others to browse.
If provided, it is never displayed publicly. Used for account-related communication only.
Information you submit when reporting or blocking someone is used for safety review and is not shared publicly.
Where an account exists, the password is encrypted and stored securely. Never visible to anyone, including our staff.
Because sessions are private and are not recorded by us, there is nothing from a live call published to the public web and nothing for search engines to find. Please still treat the people you meet with respect and avoid sharing sensitive personal details with strangers.
6. Information Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information with third parties.
- Service Providers: With trusted third-party vendors who assist us in operating the platform — for example, hosting and content delivery, and analytics (Google Analytics) — bound by their own terms and confidentiality obligations.
- Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of VideoStrangers, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Aggregated Data: We may share anonymized, aggregated data that cannot reasonably be used to identify you.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Active Accounts: Where you maintain an account, your information is retained for as long as that account remains active.
- Deleted Accounts: When you delete your account, we will remove or anonymize your personal data within a reasonable period, except where retention is required by law.
- Session Data: Live one-to-one sessions are not recorded or stored by us. Limited technical or safety-related metadata may be kept briefly to operate and secure the service.
- Legal Retention: Certain data may be retained for longer periods to comply with legal or regulatory requirements.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal data, subject to certain legal exceptions.
- Portability: Request a machine-readable copy of your data for transfer to another service.
- Opt-Out: Unsubscribe from any service emails at any time by following the unsubscribe link or updating your notification settings.
- Restrict Processing: Request that we limit how we use your data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
9. Children's Privacy
VideoStrangers is an adults-only service and is not intended for individuals under the age of 18 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from individuals under this age.
If we become aware that we have inadvertently collected personal information from an individual under the applicable minimum age, we will take steps to delete that information as promptly as possible. If you believe that an underage individual has provided us with personal information, please contact us at [email protected].
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Secure data storage with industry-standard infrastructure
- Employee training on data protection best practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to be cautious when sharing personal information with strangers during a session.
11. Third-Party Services & Links
Our platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
We may integrate with third-party services for features such as:
- Social media login
- Analytics and performance monitoring
- Content delivery and hosting
- Customer support tools
These third-party services have their own privacy policies and data handling practices, which we recommend you review.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on this page
- Provide notice through the platform or via email for significant changes
- Give you the opportunity to review the updated policy before it takes effect
We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of VideoStrangers after any changes to this policy constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us: